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New ABC's
By
Joan E. Thompson


Plymouth - Volunteers are agents of change. They might be one of the essential ingredients in the recipe for change – such as salt in an egg dish. Or they might be the catalyst for change – the one ingredient that makes all the others turn into a completely new one as in a chemistry formula.

If that sounds like an awesome responsibility, it is. Yet most new volunteers I have interviewed tell me they want to volunteer to “make a difference.” That’s making a change. Here are a few “ABCs” or fundamentals for creating change that will help you identify your role in the formula where you serve as volunteer.  See which ones you recognize as an influence you have provided.

“A” is for Attitude. The attitude you bring to a volunteer assignment and the attitudes you alter by serving as a volunteer.  Know how delighted you are when a store clerk is genuinely interested in helping you find just what you want? It brightens your day!  So it is with anyone who relates with a cheerful and helpful volunteer. Let me share a very personal example. For a number of years I was the chaperone for four institutionalized women for their monthly shopping trip. None had relatives – or relatives near enough to them – to take them out. As the months stretched into years, I discovered that I was the one who discovered helping them find what they wanted at the store and enjoying their delight had the same result. No matter how harried I might have been at the start of our trip, I always felt renewed and joyful by the end of it.

“B” is for Behavior. The act of volunteering often changes what you are doing at the time of your service.  A volunteer at the front desk of a hospital or reading as a Practice Partner with a second grader in school would undoubtedly have been doing something else had they not been at their volunteer site – shopping, working in the home or garden, or any number of other possibilities. But the volunteer is also changing the behavior of the client; helping a lost visitor find their hospital patient faster or giving the young student the opportunity of practicing their reading skills one-on-one with an attentive adult.

“C” is for Condition. The condition that Reading Volunteer may be influencing is illiteracy. Not for the entire nation, but for each and every child they help. As each works one-on-one they change the Situation − the “S” or plural form of ABCs.

Where are you in the Volunteer’s alphabet?

 
About The Author
Joan Thompson is the Executive Director for Mayflower RSVP, Inc., a non-profit organization mobilizing Volunteer Service Activities in Plymouth County, Massachusetts. She has directed RSVP’s Retired & Senior Volunteer Program for nearly 30 years, working with 200 public/private, health, human service, and educational organizations to provide meaningful volunteer service opportunities for members in the RSVP program. She is a trainer in Volunteer Systems Management for local and national organizations and a member of AVA, the International Association for Volunteer Administration. She may be contacted at RSVP’s Plymouth County headquarters, (508) 746-7787 or MayflowerRSVP@Verizon.net.


 

 


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