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Be Your Own Best Advocate
By Kate Granigan

Marshfield - A very common concern I hear from many elders and their family caregivers regards getting the care they need from their medical providers, health care systems, specialists and insurance coverage.

There are more medical options and treatments available now than ever but along with this often comes confusion regarding choices and rights. Many people remember the day when a doctor would come to your home, and would know you and your family intimately. They now find it very difficult to take part in the relatively fast paced, personally detached, highly technical medical practices of today.

Changes in insurance coverage, demands made on doctors to treat many more patients in a shorter amount of time and changes in diagnostic testing and more efficient systems can lead to a feeling of apprehension for many older patients. Many elders feel that their concerns and needs are being ignored, and that their primary care doctor does not get all the necessary information to treat their needs. This perception of poor care as equated with efficient and faster paced practice can be detrimental to the older patient as the level of trust and comfort is compromised.

It is more important than ever today to do some preparing for any medical appointment, and if possible, have an extra set of “eyes and ears” or an advocate, with you during these appointments.

Here are a few tips to make every doctor appointment a success:

• Prepare your thoughts and questions for the doctor before your visit.

• Take a written list of these questions, facts, and concerns that you want addressed by the doctor at your visit.

• Have a copy of this written list to share with the nurse as they check you in so that the doctor has a chance to review it prior to entering the room.

• Have an updated list of all medications, including any over the counter medicines you are using.

• Whenever possible, have someone with you to take notes, so that you have all the information you need once you leave the office.

If you are to be hospitalized, be sure to have someone available with you who understands the health care system and your rights as a patient. Frequently, patients find themselves being discharged before adequate home care systems are in place. This can often lead to preventable re-hospitalizations. It is hard to advocate for ourselves when we are ill, have had a few bad nights sleep in a hospital or are unsure of our rights to refuse a poorly planned discharge. Having the right advocate on your side will increase the likelihood of a successful return home.

The medical field is rapidly changing and with new technology and advances we as consumers have a greater chance then ever to benefit from this. Taking time to prepare and become an educated consumer can make the difference between feeling supported and cared for or overwhelmed and ignored.

By following the suggestions above and becoming an active participant and team member in our own healthcare we can find the care we all need and deserve in today’s healthcare system.

 
About The Author
Kate Granigan, LICSW is the Executive Director of C.A.R.E, LLC a private geriatric care management practice serving elders throughout Massachusetts. She can be reached at (781) 837-744 or on the web at
www.care-elderspecialist.com.
 

 


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