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The Corner Store
By
Mary Beth Barry


Braintree -
Spring is a time of renewal and reality! The reality that the household projects we put off last fall until spring are still there waiting for us to begin or complete. I was looking around this weekend adding to the “to do” list feeling a bit overwhelmed, yet excited, that I might actually accomplish something this spring. Now that I have my list the next step is where to go for supplies and advice as sometimes I am overwhelmed by the many home supply choices available.

I had a flashback to Cambridge Massachusetts early 1960’s where there was a “corner store” down the street from our house. This store was the mom and pop variety owned by a husband and wife who worked hard and did everything in the store. The store was small but full of the essentials and plenty of penny candy and other treats. The owners were fondly known as Jake and Mrs. Jake to us kids in the neighborhood and always offered a smile when we would come in to the store. This was the kind of business that my mother would call in the morning before school to place an order and I would run up the street and meet Jake who would hand me the bag and “put it on the tab.”

Jake always had a small pencil behind his ear and would mark down your purchases on the brown paper bag and quickly do the math for a total. I can never recall him using a cash register. Jake and his wife were staples in our community who took the time to get to know the families, the elderly and most importantly the kids and what was important to each of us. They represented customer service at its best and did they ever work hard from early morning to late night. Their efforts have not been lost on me as an adult all these years later.

The lesson for me is about supporting the local businesses in my community who place value on customer service, loyalty and delivering a good product. These are the same business that support sports teams, school projects and other community events that shape our neighborhoods. For me it is about trusting the product and the people; whether it is buying a new appliance or receiving my healthcare. As I look around our South Shore communities I see many solid businesses that meet these criteria. What I would really like to happen is to close my eyes, make a wish and everything would be done in a minute. But since this is not the case I am looking forward to visiting new places and meeting new people who may become partners in my home improvement projects. I hope they are patient because this is not my area of expertise. At least I aim to find the same philosophy that I grew up with in Mr. and Mrs. Jake.

 
About The Author

Mary Beth Barry, RN, MSM, CHPN is Director at Hospice of the South Shore. You may reach her at (781) 794-7875 or learn more at www.sshosp.org.

 

 


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