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When Elders in Facilities Want Private Help
By
Nate Murray


Marshfield - One of the critical issues facing organizations that care for elders is the shortage of qualified labor. Due in part to the well documented lack of adequate staffing at all levels in many hospitals, nursing homes and assisted living facilities, many individuals seek to have additional private care. Organizations that provide private caregivers to elders in these facilities can offer individuals and families a solution.

Skilled nursing homes provide round the clock medical assistance for those who require extensive care and supervision or rehabilitation. Despite the fears most people have of “ending up” in nursing homes, only about 5% of Americans will need skilled nursing care in their lives. Nursing homes generally have the feel of a hospital setting and care is administered by medical personnel. Most residents of nursing homes are there only temporarily, recovering from surgery or severe illness. They return to their own residence when they are ready.

Bringing in a companion or caregiver can help an individual with things the nursing home may not be able to easily provide. Having a companion in the nursing home or hospital can help an elder with the little things that can make an inpatient stay more bearable such as fetching water, adjusting bedding, companionship while eating and engaging in activities and coordination with their outside life. In one instance for example, a caregiver may take a woman who resides in a nursing home out to church and community activities twice a week since her family lives far away. Additionally her caregiver helps her organize her mail and correspondence. The nursing home welcomes this involvement.

Assisted Living Facilities are different from nursing homes. Assisted Living Facilities are cropping up across the nation and according to estimates published by the American Health Care Association there are approximately 28,000 of these types of facilities in the United States. Because assisted living is a form of supportive housing that enables a senior to maintain a certain degree of independence, many seniors are opting to relocate to assisted living when they do not need skilled round-the-clock nursing care. The nature of an assisted living facility attempts to emphasize independence and privacy. They usually include the features of private rooms or apartments with meals, security and some form of 24-hour supervision. Social activities and recreation are often available. Personal services vary according to the degree of assistance needed by the resident and the capacity of the facility to provide that service. That capability varies widely between facilities. Some can provide a great deal of service while others are quite limited.

Residents tend to utilize more daily living services the longer they reside at such a facility. In some cases residents need or desire additional care and/or help with daily living beyond the maximum amount of care that the facility can provide. These may include meal preparation, medication reminders, help with fall prevention, errands or personal transportation. Residents may also need help with activities of daily living such as eating, hygiene assistance, dressing, housekeeping and laundry services.

Roughly 30 percent of assisted living facility residents do not need any extra assistance with daily living and are quite independent. For the remaining 70% private home care can be brought into their facility either by the resident, their family member or through referral by facility staff. All assisted living residents in Massachusetts have the right to hire additional private care at their discretion.

Residents, in particular those that do not have family close-by, might also simply desire a caregiver that serves as a “familiar face” for assistance and companionship—someone to be there to read to them, talk with them or share a laugh and a cup of tea. Typically these caregivers can spend extended periods of time with the resident in a way facility staff may not.

What should you look for in a private care agency? First make sure that the organization is owned and administered by human service professionals. You don’t want to be dealing with a company that does not have the expertise to adequately supervise their staff. Secondly be sure they have employees who are well screened, insured and bonded. Ask for their licensing information; in Massachusetts all such agencies must be licensed through the Department of Occupational Safety. Lastly, get references. It is not only important to talk with former clients but also to receive professional references. These individuals will be most likely to provide comprehensive and accurate information.

My experience in many of the facilities in our area has been one of close cooperation and positive working relationships that benefit the resident and the facility. The facility coordinator, who can be the Social Worker, Nursing, Wellness or Resident Life Director typically discusses and shares facility protocol with any private agency involved with a resident. Agency contact information as well as specific caregiver information is obtained, documented and shared with the facility. This details the responsibility of each organization and effectively establishes a plan of action while opening the lines of communication. Above all it is essential for the facility staff and the private care agency to recognize they are both working toward the same goal which is the health, happiness and well being of residents.

 
About The Author
Nate Murray, MSW, LICSW is the Managing Partner and Kim Griffin, LSW is the Director of The Visiting Angels, a division of MBC Senior Services, Inc. Send your questions to them at 475 School Street, Suite 9, Marshfield MA 02050. They can be reached at (781) 834-6355 or on the web at www.visitingangels.com.
 

 


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